Shipping instructions

  • Local surface mail (shipping fee $15, free shipping for purchases over $200)
  • By the way, pick up the items from the smart cabinet (the shipping fee is the responsibility of the buyer, free shipping for purchases over $500)
  • Book an appointment (Whatsapp)
  • Ships in about two working days

Our store provides the following delivery methods:

1. Local surface mail

  • Free local surface shipping is available for purchases of HK$200 or above (calculated based on the amount spent after discounts or/and using electronic coupons and promotional offer codes). If the order does not reach the free shipping amount, the shipping fee will be borne by the buyer .
  • If the goods cannot be placed in the mailbox because they are too large, a pick-up card will be placed in the mailbox and customers can pick up the goods at the post office within 14 days .
  • If you choose to send the goods by local surface mail, the risk of the surface mail service must be borne by the buyer. Our store will not be responsible for the loss of the goods or the damage of the goods during the delivery process .

2. SF Express-SF Express Smart Cabinet

  • For purchases of HK$500 or above (calculated based on the amount spent after discounts or/and using electronic coupons and promotional offer codes), you can pick up the goods at the smart locker for free shipping. If the order does not reach the free shipping amount, the shipping fee will be borne by the buyer .
  • If the total volume of the packaged goods is too large to be used in a smart cabinet, we will contact the customer to change the delivery method, and the customer may have to pay the required shipping fee.
  • After the order is delivered to the designated smart locker, the customer will receive a pickup text message from the SF smart locker. Please go to the smart locker and enter the password to pick up the goods within the specified time of the SMS.
  • The buyer is responsible for the risk. If the goods are lost or damaged in transit, additional fees will be charged for re-posting.
  • SF self-service locker address: https://htm.sf-express.com/hk/tc/dynamic_function/SFNetwork/SF_Locker/